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Urgent Care » Frequently Asked Questions

Frequently Asked Questions

Is Medicare accepted?
Yes, however Shore Urgent Care does bill you for any deductible, co-insurance or co-pays if Medicare does not pay.

Is Medicaid accepted?
No, we are sorry, but Shore Urgent Care does not accept Medicaid.

How do I pay for my visit?
All fees are due at the time of service in accordance with the requirements of your insurance plan.

What if I don’t have insurance?
Shore Urgent Care accepts self-pay patients.

What are acceptable forms of payment?
Cash, Check, MasterCard, Visa, American Express and Discover.

How are Automobile or Worker’s Compensation claims processed?
Shore Urgent Care accepts Automobile and Worker’s Compensation initial injuries. We ask that you bring as much information as possible, including claim number, insurance carrier and insurance adjustor. We will work with your carriers to make certain we have all of the proper billing information.

How will I know if my insurance company covers the cost of services?
Shore Urgent Care can verify insurance coverage prior to or during your visit. You can also check coverage by calling the number shown on your insurance plan card.

What if I forgot my insurance card?
With your help and permission, we will make every attempt to get a copy of your insurance card and your benefits information.

What should I expect regarding co-pay?
Your insurance carrier dictates co-pays. We will collect a Specialist co-pay amount unless your insurance indicates there is a separate Urgent Care co-pay.

My co-pay to see my physician is usually lower. Why is it higher at Shore Urgent Care?
Everything is dictated by your health insurance carrier, so if your co-pay is higher, it is the result of an agreement with your insurance and your employer.

Why did I receive a bill from a laboratory?
While Shore Urgent Care may draw your labs, we are required to send specimens for the actual testing to the laboratory indicated by your insurance carrier.